Customer Service Jobs in Phoenix

Customer service representatives are one of the most popular customer service jobs in Phoenix.

Customer service representatives are responsible for interacting with customers, responding to questions about products and services, and resolving some complaints.

The majority of employers only require candidates to have a high school diploma, but some positions warrant an associate or bachelor's degree.

There will be thousands of available positions for customer service representatives during the near future, according to the Arizona Workforce Informer.

Employment in Arizona is expected to increase from 70,730 workers during 2006 to 91,814 workers by 2016, accounting for 21,084 additional jobs and an overall growth rate of 29.8 percent.

Aside from the good employment outlook, customer service representatives also can expect to be paid a competitive wage.

During 2007, the average salary for customer service representatives in Arizona was $14.36 per hour, while the average entry-level wage was $9.67 per hour and the average experienced-level salary was $16.70 per hour.

If you're wondering where to begin looking for jobs, the top 15 industries that employed customer service representatives during 2006 include:

1. Activities related to credit intermediation - 6.1 percent
2. Employment services - 4.7 percent
3. Depository credit intermediation - 4.6 percent
4. Insurance agencies, brokerages and support - 4.6 percent
5. Insurance carriers - 4.5 percent
6. Management of companies and enterprises - 3.3 percent
7. Office administrative services - 3.3 percent
8. Management and technical consulting services - 3.2 percent
9. Business support services - 3.1 percent
10. Wireless telecommunications carriers - 2.6 percent
11. Non-depository credit intermediation - 2.4 percent
12. Architectural and engineering services - 2 percent
13. Electronics and appliance stores - 1.9 percent
14. Computer systems design and related services - 1.8 percent
15. Other general merchandise stores - 1.3 percent